Training

 

 

HeW Training Manuals

All e^x12 Training Manuals are available by viewing FAQ 1034 on the Customer Support page.

 

HeW Online Training Classes

HeW offers online training classes for our software products and services.  Each class listed below is tailored to a specific software functionality or HeW Revenue Cycle Management solution. Click on a link to register for a class and you will receive an email confirmation which can be added to your electronic calendar. All classes are scheduled in Mountain Time. Prior to attending the class, please print the most current version of the appropriate manual found under FAQ 1034, see link above. 

  

e^x12 Import Training  

• Course Overview:  This training course provides an overview of all HeW Revenue Cycle Management services, including how to import claims into the e^x12 system, transmit claims for processing, receive and read reports, correct errors, and archive and delete claims.  The course also covers setting up filters, printing claims, changing claim status, copying claims, deleting service lines, copying and pasting data, and the use of the Export List feature. 
• Prerequisite:  None
• Training Materials:  Print the e^x12 Import Training Manual on FAQ 1034, click here.       
• Class Length:  1 ½ hours
• Registration:
  • There are no eX12 Import trainings scheduled at this time.

 e^x12 Entry Training 

• Course Overview: This training course provides an overview of all HeW Revenue Cycle Management services, including how to manually enter claims into the e^x12 system, transmit claims for processing, receive and read reports, correct errors, and archive and delete claims.  The course also covers setting up filters, printing claims, changing claim status, copying claims, deleting service lines, copying and pasting data, and the use of the Export List feature.
• Prerequisite: None
• Training Materials:  Print the e^x12 Entry Training Manual on FAQ 1034, click here.
• Class Length: 1 ½ hours
• Registration: 
  • There are no eX12 Entry trainings scheduled at this time.

 

Secondary Training – Professional Claims  

• Course Overview: Learn how to create and send secondary claims, using e^x12_, for any payer accepting them electronically, including Medicare.  This training is for clients who submit Professional Claims on the CMS-1500/HCFA1500 claim form.
• Prerequisite: e^x12 Import Training or e^x12 Entry Training
• Training Materials:  Print the e^x12 MedB MSP Instructions and the e^x12 Secondary HCFA Client Instructions on FAQ 1034, click here.       
• Class Length: ½ hour
• Registration:
  • There are no Secondary Trainings scheduled at this time.

 

Secondary Training – Institutional Claims

• Course Overview: Learn how to create and send secondary claims, using e^x12_, for any payer accepting them electronically, including Medicare. This training is for clients who submit Institutional Claims on the UB04 claim form.
• Prerequisite: e^x12 Import Training or e^x12 Entry Training
• Training Materials:  Print the e^x12 MedA MSP Instructions and the e^x12 Secondary UB Client Instructions on FAQ 1034, click here.       
• Class Length: ½ hour
• Registration: 
  • There are no Secondary trainings scheduled at this time.

 

Eligibility Training

• Course Overview: Learn how to verify patient eligibility using the solutions available in e^x12. 
• Prerequisite: e^x12 Import Training or e^x12 Entry Training
• Training Materials:  Print the e^x12 Eligibility Training Manual on FAQ 1034, click here. 
• Class Length: ½ hour
• Registration:  
  • There are no Eligibility trainings scheduled at this time.

Medical Necessity Training

• Course Overview: Learn how to verify if Medicare Medical Necessity policies exist prior to rendering servies and once the claims are in the list of claims area of e^x12. 
• Prerequisite: e^x12 Import Training or e^x12 Entry Training
• Training Materials:  Print the e^x12 Medical Necessity manual on FAQ 1034, click here. 
• Class Length: ½ hour
• Registration: 
  • There are no Medical Necessity trainings scheduled at this time.

  

Report Training 

• Course Overview: This training course provides an overview of how to use Inbox Reports, Analytical Report and Custom Reports. Inbox reports include Payer Reports and other valuable claim tracking reports.  Analytical Reports detail valuable information about billing cycle management, including denial reasons, claim counts, and outstanding payments reports. This course also provides an overview of Custom Reports that HeW can create to meet individual client needs.
• Prerequisite: e^x12 Import Training or e^x12 Entry Training
• Training Materials:  Print the e^x12 Entry Training Manual or e^x12 Import Training Manual on FAQ 1034, click here. Reference sections e^x12 Reports and Analytical Reports.
• Class Length: ½ hour
• Registration: 
  • There are no Report trainings scheduled at this time.