HeW e-Learning Videos

HeW makes available to current customers our eLearning videos through the HeW University link to the right.  Select the button, log in, and begin viewing our intuitive training videos.  You can access these 24 hours a day, 7 days a week, to fit your schedule.  If you need assistance in logging in for the first time you can reference FAQ 1037 or please contact our Support Center at 877-565-5457, option 1.  Your Username and Password are not the same as your HeW Software login information unless you set it to be the same.

HeW Online Training Classes

HeW offers online training classes for our software products and services.  Each class listed below is tailored to a specific software functionality or HeW Revenue Cycle Management solution. Click on a link to register for a class and you will receive an email confirmation which can be added to your electronic calendar. All classes are scheduled in Mountain Time. Prior to attending the class, please print the most current version of the appropriate manual found under FAQ 1010. 

HeW currently offers six classes; click one of the following for more details:

• Import Training
• Entry Training
• Secondary – Professional Claims Training
• Secondary – Institutional Claims Training
• Eligibility Training
• Remittance/Bill Secondary Training
• Medical Necessity Training

Trainings for the time period of:  May 20th - June 7th.

Import Training

• Course Overview: This training course provides an overview of all HeW Revenue Cycle Management services, including how to import claims into the Hew Software system, transmit claims for processing, receive and read reports, correct errors, and archive and delete claims.
• Prerequisite: None
• Training Materials: Print the Import Training Manual and Computer Compatibility
• Class Length: 30-45 minutes
• Registration:
  • Tuesday, May 21, 2013 at 1:00pm, MDT (P 12:00, C 2:00, E 3:00)
  • Thursday, May 23, 2013 at 10:00am, MDT (P 9:00, C 11:00, E 12:00)
  • Tuesday, May 28, 2013 at 10:30am, MDT (P 9:30, C 11:30, E 12:30)
  • Thursday, May 30, 2013 at 9:30am, MDT (P 8:30, C 10:30, E 11:30)
  • Tuesday, June 4, 2013 at 10:00am, MDT (P 9:00, C 11:00, E 12:00)
  • Thursday, June 6, 2013 at 1:00pm, MDT (P 12:00, C 2:00, E 3:00)

Entry Training

• Course Overview: This training course provides an overview of all HeW Revenue Cycle Management services, including how to manually enter claims into the HeW Software system, transmit claims for processing, receive and read reports, correct errors, and archive and delete claims.
• Prerequisite: None
• Training Materials: Print the Entry Training Manual and Computer Compatibility
• Class Length: 45 - 60 minutes
• Registration:
  • Wednesday, May 22, 2013 at 9:30am, MDT (P 8:30, C 10:30, E   11:30)
  • Wednesday, May 29, 2013 at 1:00pm, MDT (P 12:00, C 2:00, E 3:00)
  • Wednesday, June 5, 2013 at 8:30am, MDT (P 7:30, C 9:30, E 10:30)

Secondary – Professional Claims Training

• Course Overview: Learn how to create and send secondary claims, using HeW Software for any payer accepting them electronically, including Medicare.  This training is for clients who submit Professional Claims on the CMS-1500/HCFA1500 claim form.
• Prerequisite: Import Training or Entry Training
• Training Materials: Print the Secondary Professional Training Manual
• Class Length: 30 minutes
• Registration:
  • Wednesday, May 22, 2013 at 11:00am, MDT (P 10:00, C 12:00, E 1:00)
  • Tuesday, May 28, 2013 at 1:30pm, MDT (P 12:30, C 2:30, E 3:30)
  • Wednesday, June 5, 2013 at 1:00pm, MDT (P 12:00, C 2:00, E 3:00)

Secondary – Institutional Claims Training

• Course Overview: Learn how to create and send secondary claims, using HeW Software for any payer accepting them electronically, including Medicare. This training is for clients who submit Institutional Claims on the UB04 claim form.
• Prerequisite: Import Training or Entry Training
• Training Materials: Print the Secondary Institutional Training Manual
• Class Length: 30 minutes
• Registration: 
  • There are currently no classes scheduled, please Contact Training Staff to request this training.

Eligibility Training

• Course Overview: Learn how to verify patient eligibility using the solutions available in HeW Software.
• Prerequisite: None
• Training Materials: Print the Eligibility Training Manual
• Class Length: 30 minutes
• Registration:
  • Thursday, May 23, 2013 at 1:30pm, MDT (P 12:30, C 2:30, E 3:30)
  • Thursday, May 30, 2013 at 12:00pm, MDT (P 11:00, C 1:00, E 2:00)
  • Wednesday, June 5, 2013 at 10:00am, MDT (P 9:00, C 11:00, E 12:00)

Remittance/Bill Secondary Training

• Course Overview: Learn how to view ERA - Electronic Remittance Advice within the HeW Software.  ERA's can be downloaded, printed, archived and viewed within the software.
• Prerequisite: None
• Training Materials: Print the Remittance/Bill Secondary Training Manual
• Class Length: 30 minutes
• Registration:
  • Monday, May 20, 2013 at 10:00am, MDT (P 9:00, C 11:00, E 12:00)
  • Wednesday, May 22, 2013 at 1:00, MDT (P 12:00, C 2:00, E 3:00)
  • Wednesday, May 29, 2013 at 10:30am, MDT (P 9:30, C 11:30, E 12:30)
  • Tuesday, June 4, 2013 at 1:30pm, MDT (P 12:30, C 2:30, E 3:30)

Medical Necessity Training

• Course Overview: Learn how to verify if Medicare Medical Necessity policies exist prior to rendering servies and once the claims are in the list of claims area of HeW Software.
• Prerequisite: Import Training or Entry Training
• Training Materials: Print the Medical Necessity Training Manual
• Class Length: 30 minutes
• Registration:
  • There are currently no classes scheduled, please Contact Training Staff to request this training.