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Performance Analytics

Claim Status

HeW clients have the ability to track claims through the adjudication process using Claim Status Inquiry transactions, reducing lengthy follow up calls to Payers. This service enables HeW clients to more quickly identify delays or rejections in the adjudication process, promoting accelerated payments and staff efficiency.

Analytical Reporting

In this ever evolving industry, HeW understands it is critical for clients to continually seek ways to improve office efficiency, reduce denials and accelerate reimbursements. HeW helps clients achieve these goals by providing a number of standard and custom reporting capabilities. HeW Analytical Reports include valuable information regarding your staff’s claim management practices, including denial reasons or claim counts. HeW can also develop Custom Reports that more specifically meet individual client’s management needs. The depths of HeW reporting capabilities are endless.

Denial Management

HeW provides clients with tools to assess and manage claim denials. Using e^X12 clients can easily identify and correct rejections, allowing for rapid resubmission. HeW clients have the ability to identify and correct both front-end errors and back-end rejections. Using these tools, scrubbers can be identified to reduce errors or billing process adjustments can be identified to reduce rejections. Utilizing HeW denial management solutions, clients are able to prevent future denials, in turn accelerating reimbursements and improving A/R days.